MULTI CHANNEL CUSTOMER EXPERIENCE MANAGEMENT
AI-powered Inbox
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Reduce response times and customer service costs with AI-powered single inbox.
Unified Inbox
It's time to impress your customers with resolving their issues 10x faster for every channels of social media and app stores.
Make your team 10x faster
Instant Customer
Engagement
Engagement
AI Labels
Multi CXM leverages super easy tagging feature, beyond that, AI Labels to understand the content of a conversation and recommend relevant and descriptive tags
Tag your customer talks
by AI agents
Collaboration
Prevent your team from confusing who’s dealing with a customer message. Don’t allow any duplicate responses. Assign to handle a customer conversation or see who's the current assignee. Change conversation's status and get your team on the same page and make collaboration easier with the real-time updates.
are super-easy now
Be Organized
Advanced Filtering
Multi CXM leverages super easy filtering feature to search and find the content you are looking for by related query parameters like channels, date, keyword, author name/id, label, follower count, status, assignee etc.
Dive 10x deeper to refine
Search Results
See Multi CXM in Action!
Let's unify and manage all your social media, app store google business accounts in the AI-powered single inbox!